Terms of Service

Conditions of Sale:
Upon payment, buyer agrees to the terms below:

Each piece is made to order and can take 10-20 days to be delivered.

Refunds exchanges or store credits made within 30 days of purchase. Refund merchandise must be unused, unworn and in original condition. Any refunds cash or check will be given in the form of check. All credit card refunds will be given to the credit card used to make purchase.

Special Orders:
Special orders are non returnable and unexchangeable. A special order constitutes any jewelry custom made or altered in any way at the customers request. A minimum, non-refundable deposit of 50% is required at the time of the order. We thank you for placing trust in us to recut and/or set your stone. Due to the fact that gemstones are an unstable medium and the cutting or setting and polishing may exert stress on your stone, we can take no responsibility for any accidental damage that may occur during these processes.

Gemstone Enhancement:
Many gemstones have historically and traditionally been enhanced to improve color , clarity and stability. All gemstones on this invoice, if any, have probably been subjected to a suitable and possibly undetectable enhancement process. All descriptions of gemstones are subjective and could vary from one expert to another. If a certificate of any sort is accompanied, it represents the opinion of and only of its laboratory.

Mayer Elliot, including its employees, does not accept responsibility for condition or identification of jewelry or stones upon receipt. Proof of appraised value on any items brought in for repair is the sole responsibility of the customer to provide, if needed.

Out Of State:
Upon delivery, buyer agrees to purchase items above from seller. If delivery of such goods is made at an out of state shipping address listed. Buyer agrees to pay any sales, use or other tax imposed by the state of the above destination and further agrees to indemnify Seller from having to pay the same.